To keep your pieces looking their best, remove before contact with water, sweat, or lotions, and store in a dry place when not in use.

Ophelia pieces are crafted from stainless steel, brass, or sterling silver, and finished with 18k gold PVD plating — designed for lasting quality and everyday wear.

Yes — Ophelia pieces are made to be lived in.

To keep them looking their best, we recommend removing your jewelry before contact with water, sweat, or lotions.

We currently ship within the United States.

Once your order has shipped, we are not responsible for lost or stolen packages, but we’re happy to help track your order if needed.

Orders are processed within 3–5 business days before shipping.

U.S. orders typically arrive a few days after shipping.

You’ll receive tracking once your order has shipped.

Please contact us at hello@opheliajewelryco.com as soon as possible if you need to make a change.

While we’ll do our best to accommodate your request, we can’t guarantee changes once an order has been placed.

If your order arrives damaged, please contact us at hello@opheliajewelryco.com with your order number and a photo of the issue. We’ll make it right.

We do not accept returns or exchanges.

If there’s an issue with your order, please reach out to us at hello@opheliajewelryco.com — we’ll make it right.